Quality and Customer satisfaction is our priority.

Menu
0

Quality and Customer satisfaction is our priority.

    0

    Your Cart is Empty

    Terms of Service

    Terms of Service

    Welcome to Velora Accessories. By accessing or using our website, https://Velora Accessories.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

    1. General Information

    • Website Ownership: This website is owned and operated by Velora Accessories.
    • Products Offered: We specialize in metal wall art, offering a variety of unique and high-quality designs.
    • Service Availability: Our website is accessible 24/7; however, we reserve the right to modify or discontinue the website or services without prior notice.

    2. Use of the Website

    • Eligibility: By using our website, you confirm that you are at least 18 years old or have parental consent.
    • Prohibited Activities: You agree not to engage in activities that may harm our website, violate any laws, or infringe on the rights of others.
    • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

    3. Orders and Payments

    • Order Processing: Orders placed before 5:00 PM (EST) are processed within 1-2 business days (Monday–Friday).
    • Payment Methods: We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
    • Pricing: All prices are listed in USD and are subject to change without notice.
    • Order Cancellation: We reserve the right to cancel any order due to errors, suspected fraud, or other unforeseen issues.

    4. Shipping and Delivery

    • Shipping Timeframes:
      • Handling Time: 1-2 business days (Monday–Friday).
      • Transit Time: 3-5 business days (Monday–Friday).
      • Total Delivery Time: 4-7 business days based on your location.
    • Free Shipping: We offer free shipping on all orders.
    • Order Tracking: You will receive a tracking number once your order is shipped.

    5. Returns and Refunds

    • Return Policy: We accept returns within 30 days for both defective and non-defective products. Products must be in new condition.
    • Exchange Policy: Exchanges are accepted within the same 30-day period.
    • Refunds: Refunds are processed within 5 days of receiving the returned item. No restocking fees apply.
    • Return Shipping: Returns are conducted by mail. Contact us at contact@veloraaccessories.com for assistance.

    6. Intellectual Property

    All content on this website, including text, images, logos, and designs, is the property of Velora Accessories and protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.

    7. Limitation of Liability

    Velora Accessories is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the product in question.

    8. Governing Law

    These Terms of Service are governed by and construed in accordance with the laws of the United States and the State of Virginia.

    9. Changes to Terms of Service

    We may update these Terms of Service from time to time. Any changes will be posted on this page with the revised effective date.

    10. Contact Us

    If you have any questions about these Terms of Service, please contact us:

    Thank you for choosing Velora Accessories for your metal wall art needs. We look forward to serving you!

    Let's connect